We answer through the feedback form in the cabinet. Your message reaches us together with your account details, so there is nothing to forward.
Legal4
How to write to us
Open the cabinet and sign in with your key or with Google or GitHub.
Click «Help» at the bottom of the left menu and choose «Write to support».
Describe the issue and attach a screenshot if it helps.
What to include
What you did and what went wrong, with the full error text.
Where it happened: the chat on the site, Claude Code, Cursor or your own software.
Roughly when the error appeared.
Never send your full key: the last characters are enough.
Common questions
The key did not arrive
Check the FunPay order chat: the key is sent there automatically. If it is not there, write to us through the form.
The key does not work
Check the Base URL https://api.klinch.cloud/v1 and your limits in the cabinet. If everything is right, write to us: we will replace the key or restore the balance.
The limit is used up
The daily limit resets at 00:00 Moscow time, the weekly one on Monday. What is left is shown in the cabinet.